THIS PRIVACY POLICY DISCLOSES THE PRIVACY PRACTICES FOR HEAR TO GO HEARING AIDS & AUDIOLOGY  (“US”, “OUR”, “ITS”, “THEIR”, “HEAR TO GO") AND ITS WEBSITE; HTTPS://WWW.HEARTOGOMOBILE.COM OR ANY WEBSITE HEAR TO GO OWNS/OPERATES. THIS PRIVACY POLICY APPLIES SOLELY TO INFORMATION COLLECTED BY THIS WEBSITE, EXCEPT WHERE STATED OTHERWISE. IT WILL NOTIFY YOU OF THE FOLLOWING:

 

• WHAT INFORMATION HEAR TO GO COLLECT;

• WITH WHOM IT IS SHARED;

• HOW IT CAN BE CORRECTED;

• HOW IT IS SECURED;

• HOW POLICY CHANGES WILL BE COMMUNICATED; AND

• HOW TO ADDRESS CONCERNS OVER MISUSE OF PERSONAL DATA.

 

INFORMATION COLLECTION, USE, AND SHARING. HEAR TO GO IS THE SOLE OWNER OF THE INFORMATION COLLECTED ON THIS WEBSITE. HEAR TO GO ONLY HAS ACCESS TO/COLLECT INFORMATION VIA COOKIES/BROWSER TECHNOLOGIES, AS WELL AS INFORMATION THAT YOU VOLUNTARILY GIVE THEM VIA EMAIL, FORM FILL OR OTHER DIRECT CONTACT FROM YOU. HEAR TO GO WILL USE YOUR INFORMATION TO RESPOND TO YOU REGARDING THE REASON YOU CONTACTED THEM. HEAR TO GO RESERVES THE RIGHT TO SHARE YOUR INFORMATION AS DEEMED NECESSARY TO THIRD PARTIES OUTSIDE OF ITS ORGANIZATION FOR THINGS SUCH AS, INCLUDING BUT NOT LIMITED TO, MARKETING NEW PRODUCTS/SERVICES YOU MAY BE INTERESTED IN, FULFILLING YOUR REQUESTS (I.E. TO SHIP AN ORDER, TO OBTAIN A QUOTE, ETC) OR WHEN REQUIRED BY LAW ENFORCEMENT. UNLESS YOU ASK HEAR TO GO NOT TO, HEAR TO GO MAY CONTACT YOU VIA EMAIL IN THE FUTURE TO TELL YOU ABOUT SPECIALS, NEW PRODUCTS OR SERVICES, OR CHANGES TO THIS PRIVACY POLICY.

 

YOUR ACCESS TO AND CONTROL OVER INFORMATION. YOU MAY OPT OUT OF ANY FUTURE CONTACTS FROM HEAR TO GO AT ANY TIME. YOU CAN ALSO DO THE FOLLOWING AT ANY TIME BY CONTACTING HEAR TO GO VIA THE EMAIL ADDRESS OR PHONE NUMBER PROVIDED ON OUR WEBSITE:

 

• SEE WHAT DATA HEAR TO GO HAS ABOUT YOU, IF ANY.

• CHANGE/CORRECT ANY DATA HEAR TO GO HAS ABOUT YOU.

• HAVE US DELETE ANY DATA HEAR TO GO HAS ABOUT YOU.

• EXPRESS ANY CONCERN YOU HAVE ABOUT HEAR TO GO’S USE OF YOUR DATA.

 

REGISTRATION. IN ORDER TO USE CERTAIN FEATURES OF THIS WEBSITE, A USER MUST FIRST COMPLETE A REGISTRATION FORM. DURING REGISTRATION A USER IS REQUIRED TO GIVE CERTAIN PERSONAL INFORMATION (INCLUDING, BUT NOT LIMITED TO, NAME, EMAIL ADDRESS AND HOME ADDRESS). THIS INFORMATION IS USED TO CONTACT YOU ABOUT THE PRODUCTS/SERVICES ON THIS WEBSITE IN WHICH YOU HAVE EXPRESSED INTEREST. AT YOUR OPTION, YOU MAY ALSO PROVIDE DEMOGRAPHIC INFORMATION ABOUT YOURSELF (INCLUDING, BUT NOT LIMITED TO, GENDER, AGE OR DATE OF BIRTH), BUT IT IS NOT REQUIRED.

 

ORDERS. HEAR TO GO MAY REQUEST INFORMATION FROM YOU VIA AN ORDER FORM. TO BUY FROM HEAR TO GO YOU MUST PROVIDE CONTACT INFORMATION (INCLUDING, BUT NOT LIMITED TO, NAME, PHONE NUMBER, EMAIL ADDRESS AND SHIPPING ADDRESS) AND FINANCIAL INFORMATION (INCLUDING, BUT NOT LIMITED TO, CREDIT CARD NUMBER AND EXPIRATION DATE). THIS INFORMATION IS USED FOR BILLING PURPOSES AND TO FILL YOUR ORDERS OR COMPLETE YOUR DONATIONS. IF HEAR TO GO HAS TROUBLE PROCESSING AN ORDER, HEAR TO GO WILL USE THIS INFORMATION TO CONTACT YOU.

 

SHARING. HEAR TO GO RESERVES THE RIGHT TO SHARE ANONYMOUS AGGREGATED DEMOGRAPHIC INFORMATION WITH ITS PARTNERS AND ADVERTISERS. THIS IS NOT LINKED TO ANY PERSONAL INFORMATION THAT CAN IDENTIFY ANY INDIVIDUAL PERSON. HEAR TO GO USES AN OUTSIDE SHIPPING COMPANY TO PRINT/SHIP ORDERS, AND CREDIT CARD PROCESSING COMPANIES TO BILL USERS FOR GOODS AND SERVICES. THESE COMPANIES DO NOT RETAIN, SHARE, STORE OR USE PERSONALLY IDENTIFIABLE INFORMATION FOR ANY SECONDARY PURPOSES BEYOND FILLING YOUR ORDER. HEAR TO GO MAY FROM TIME-TO-TIME PARTNER WITH OTHER COMPANIES TO PROVIDE SPECIFIC SERVICES. WHEN THE USER SIGNS UP FOR THESE SERVICES, HEAR TO GO MAY SHARE NAMES, OR OTHER CONTACT INFORMATION THAT IS NECESSARY FOR THE THIRD PARTY TO PROVIDE THESE SERVICES. THESE PARTIES ARE NOT ALLOWED TO USE PERSONALLY IDENTIFIABLE INFORMATION EXCEPT FOR THE PURPOSE OF PROVIDING THESE SERVICES.

 

CHILDREN’S POLICY. ONLY PERSONS AGE 18 OR OLDER HAVE PERMISSION TO ACCESS THIS WEBSITE. THIS WEBSITE DOES NOT ADDRESS ANYONE UNDER THE AGE OF 13 (“CHILDREN”). HEAR TO GO DOES NOT KNOWINGLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM CHILDREN UNDER 13. IF YOU ARE A PARENT OR GUARDIAN AND YOU LEARN THAT YOUR CHILDREN HAVE PROVIDED HEAR TO GO WITH PERSONAL INFORMATION, PLEASE CONTACT HEAR TO GO. IF HEAR TO GO BECOMES AWARE THAT HEAR TO GO HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER THE AGE 13 WITHOUT VERIFICATION OF PARENTAL CONSENT, HEAR TO GO WILL TAKE ACTION TO REMOVE SAID DATA FROM ITS SERVERS.

 

SECURITY. HEAR TO GO TAKE PRECAUTIONS TO PROTECT YOUR INFORMATION. WHEN YOU SUBMIT SENSITIVE INFORMATION VIA OUR WEBSITE, YOUR INFORMATION IS PROTECTED BOTH ONLINE AND OFFLINE. WHEREVER HEAR TO GO COLLECTS SENSITIVE INFORMATION (SUCH AS CREDIT CARD DATA), THAT INFORMATION IS ENCRYPTED AND TRANSMITTED TO THEM IN A SECURE WAY. YOU CAN VERIFY THIS BY LOOKING FOR “HTTPS” AT THE BEGINNING OF THE ADDRESS OF THE PAGE WHEN COMPLETING THE CHECKOUT PROCESS. WHILE HEAR TO GO USES ENCRYPTION TO PROTECT SENSITIVE INFORMATION TRANSMITTED ONLINE, HEAR TO GO ALSO PROTECTS YOUR INFORMATION OFFLINE. ONLY EMPLOYEES WHO NEED THE INFORMATION TO PERFORM A SPECIFIC JOB (I.E. BILLING OR CUSTOMER SERVICE) ARE GRANTED ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION. THE COMPUTERS/SERVERS ON WHICH HEAR TO GO STORES PERSONALLY IDENTIFIABLE INFORMATION ARE KEPT IN A SECURE ENVIRONMENT.

 

COOKIES. HEAR TO GO USE “COOKIES” ON THIS WEBSITE. A COOKIE IS A PIECE OF DATA STORED ON A WEBSITE VISITOR’S HARD DRIVE TO HELP HEAR TO GO IMPROVE YOUR ACCESS TO THIS SITE AND IDENTIFY REPEAT VISITORS TO THIS SITE. FOR INSTANCE, WHEN HEAR TO GO USES A COOKIE TO IDENTIFY YOU, YOU WOULD NOT HAVE TO LOG IN A PASSWORD MORE THAN ONCE (IF YOU HAVE ENABLED THAT FEATURE IN YOUR WEB BROWSER), THEREBY SAVING TIME WHILE ON THIS WEBSITE. COOKIES CAN ALSO ENABLE HEAR TO GO TO TRACK AND TARGET THE INTERESTS OF ITS USERS TO ENHANCE THEIR EXPERIENCE ON THIS WEBSITE. USAGE OF A COOKIE IS IN NO WAY LINKED TO ANY PERSONALLY IDENTIFIABLE INFORMATION ON THIS WEBSITE. SOME OF HEAR TO GO’S PARTNERS MAY USE COOKIES ON OUR WEBSITE (I.E. ADVERTISERS, CREDIT CARD PROCESSORS, WEB ANALYTICS SERVICES, ETC). HOWEVER, HEAR TO GO HAS NO ACCESS TO OR CONTROL OVER THESE COOKIES.

 

LOG DATA. HEAR TO GO COLLECTS INFORMATION THAT YOUR BROWSER SENDS WHENEVER YOU VISIT OUR WEBSITE. THIS INFORMATION MAY INCLUDE, BUT IS NOT LIMITED TO, YOUR COMPUTER’S INTERNET PROTOCOL (“IP”) ADDRESS, GEO LOCATION, WEB BROWSER TYPE, WEB BROWSER VERSION, TIME AND DATE OF YOUR VISIT(S), THE PAGE(S) YOU VIEWED, TIME SPENT OF EACH PAGE, SCREEN RECORDINGS AND HEATMAPS OF VISITS, ELEMENTS CLICKED OR OTHERWISE ENGAGED WITH AND OTHER STATISTICS. IN ADDITION, HEAR TO GO USES THIRD PARTY SERVICES INCLUDING, BUT NOT LIMITED TO, GOOGLE ANALYTICS, GOOGLE TAG MANAGER, WORDPRESS, VARIOUS WORDPRESS PLUGINS, WUFOO, AND  HOTJAR TO COLLECT, MONITOR AND ANALYZE THIS TYPE OF INFORMATION IN ORDER TO INCREASE THIS WEBSITE’S FUNCTIONALITY AND IMPROVE OVERALL USER EXPERIENCE. THESE THIRD PARTY SERVICE PROVIDERS HAVE THEIR OWN PRIVACY POLICIES ADDRESSING HOW THEY USE SUCH INFORMATION.

 

LINKS. THIS WEBSITE CONTAINS LINKS TO OTHER WEBSITES. PLEASE BE AWARE THAT HEAR TO GO ARE NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY PRACTICES OF SUCH OTHER WEBSITES. HEAR TO GO ENCOURAGE OUR USERS TO READ THE PRIVACY STATEMENTS OF ANY OTHER WEBSITE THAT COLLECTS PERSONALLY IDENTIFIABLE INFORMATION.

 

SURVEYS & CONTESTS. FROM TIME-TO-TIME HEAR TO GO MAY REQUEST INFORMATION FROM USERS (ONLINE ON ITS WEBSITE OR SOCIAL MEDIA AND/OR IN-PERSON) VIA SURVEYS OR CONTESTS. PARTICIPATION IN THESE SURVEYS OR CONTESTS IS COMPLETELY VOLUNTARY AND YOU MAY CHOOSE WHETHER OR NOT TO PARTICIPATE AND THEREFORE DISCLOSE THIS INFORMATION. INFORMATION REQUESTED MAY INCLUDE CONTACT INFORMATION (INCLUDING, BUT NOT LIMITED TO, NAME, PHONE NUMBER, EMAIL ADDRESS AND SHIPPING ADDRESS), AND DEMOGRAPHIC INFORMATION (INCLUDING, BUT NOT LIMITED TO, ZIP CODE, GENDER AND AGE LEVEL). CONTACT INFORMATION WILL BE USED TO NOTIFY THE WINNERS AND AWARD PRIZES. SURVEY INFORMATION WILL BE USED FOR PURPOSES OF MONITORING OR IMPROVING THE USE AND SATISFACTION OF THIS WEBSITE AND/OR SERVICE.

 

NOTIFICATION OF CHANGES / REPORTING MISUSE. THIS PRIVACY POLICY IS EFFECTIVE AS OF APRIL 21, 2021 AND WILL REMAIN IN EFFECT EXCEPT WITH RESPECT TO ANY CHANGES IN ITS PROVISIONS IN THE FUTURE, WHICH WILL BE IN EFFECT IMMEDIATELY AFTER BEING POSTED ON THIS PAGE. HEAR TO GO RESERVES THE RIGHT TO UPDATE OR CHANGE OUR PRIVACY POLICY AT ANY TIME AND YOU ARE ENCOURAGED TO CHECK THIS PAGE PERIODICALLY FOR UPDATES. YOUR CONTINUED USE OF THIS WEBSITE AFTER HEAR TO GO POSTS ANY CHANGES TO ITS PRIVACY POLICY WILL CONSTITUTE YOUR ACKNOWLEDGMENT OF THE CHANGES AND YOUR CONSENT TO ABIDE AND BE BOUND BY THE MODIFIED PRIVACY POLICY. IF HEAR TO GO MAKES ANY MATERIAL CHANGES TO THIS PRIVACY POLICY, HEAR TO GO WILL NOTIFY YOU VIA THE EMAIL ADDRESS YOU HAVE PROVIDED THEM AND/OR BY PLACING A NOTICE ON THIS WEBSITE. IF YOU FEEL THAT HEAR TO GO IS NOT ABIDING BY THIS PRIVACY POLICY, YOU SHOULD CONTACT HEAR TO GO IMMEDIATELY VIA EMAIL AT KB@HEARTOGOMOBILE.COM.